If you want to know more about different Skype for Business clients, check out my article The Many Versions of Skype for Business.You will both be in control of the sharing, and you can take back control anytime. There are multiple versions of Skype and there are just too many possible scenarios where users may have issues joining a meeting. I won’t list all the possible scenarios in this article that may cause problems, instead I will focus on the solution for a common scenario. Depending on various factors, external users may have problems joining the Skype for Business meeting, or they may not have a Skype for Business client installed on their computer.
Screen Share Skype For Business Give Control Full Skype ForIn some cases the individual on the other end (the external user) may not have Skype for Business installed and they are unclear as to which client they should install. When the Skype for Business client is installed on a computer it will automatically attempt to join using the full Skype for Business client, rather than Skype for Business Web App. This is due to the fact that they are part of a non-federated domain and are trying to join a meeting in your domain as an authenticated user. To take control back, click Give Control again, and then click Take Back Control.Things can especially get confusing for people who are trying to join your meeting and have a version of Skype for Business installed but they are not part of your company. Skype for Business sends a notification to that person to let them know you’re sharing control. Select the name of the person you want to give control to.![]() ![]() SOLUTIONThe solution is to force the external user to use Skype for Business Web App. Either way, if you know a couple of things that I am going to share, you can get this external user connected to your meeting fairly easily, even from a non-federated domain. Even if she doesn’t have the Skype for Business client installed, she may not know exactly which client she should download and install. Follow the instructions below.1-Start Skype for Business if its not already running.2-In your Skype for Business client Click Meet Now. Follow my instructions below to force user to connect using Skype for Business Web App when necessary.For the sake of this article, I will assume your company is using Office 365 and you are running Skype for Business client that’s part of Microsoft Office 2016. It automatically forces you to use the default method for connecting to a meeting, which is Skype for Business client. In my tests I was able to use ?SL=0, ?SL=1, ?SL=2, ?SL=3, etc. By adding ?SL= to the URL, the external user will be forced to use the Skype for Business Web App.NOTE: I have noticed that I am not limited to using ?SL=. You will notice that the meeting link always has the user’s name and then the 8-character meeting number at the end of your company’s standard URL.6-Add ?SL= at the end of the URL and give the meeting link to the external user(s). She should simply click Join the meeting and install the Skype for Business Web App plug-in, rather than clicking Sign in if you are an Office 365 user because that will take her to her Skype for Business client. The Skype for Business Web App plug-in is necessary not only for audio and video but also for screen sharing during a Skype for Business meeting and is only installed in your browser if it doesn’t already exist.8-When you start the meeting, make sure that you do not use ?SL= at the end of your URL because you are the organizer of the meeting. The URL may look something like this:7-When the external user clicks the meeting URL you sent her, she will see a screen that looks similar to the one below. When the external user uses a URL that you sent her, with ?SL= added to the end of the URL, she will be forced to use the Skype for Business Web App and can successfully join your meeting. If the external user doesn’t have Skype for Business and downloads and installs the Skype for Business client, she will still be unable to join the meeting because she will still not get an option to use Skype for Business Web App and will end up using the Skype for Business client from a non-federated domain. If your experience is different, please leave a comment.If the external user has Skype for Business installed, her system will automatically try to use Skype for Business to join the meeting and would not be able to join the meeting. This technique will also work for any external user whether he/she resides in United States or another country. This technique will work whether you want to setup a quick Skype for Business meeting with someone that’s not on your company’s network using Meet Now option as described in step #2 above, or you want to schedule a meeting for a future date. Only the external users should use ?SL= at the end of their URL. As an organizer, make sure that you DO NOT use ?SL= at the end of the URL. Omni cleaner macAsk the user to exit the meeting and join again using Skype for Business Web App, as described in step #8 above. If the external user is able to join the meeting but the audio is not working, it’s likely that he/she didn’t join the meeting with Skype for Business Web App. Use Internet Explorer for best results because some of the features in Skype for Business may not work in other browsers. If the user is having a problem installing the Skype for Business Web App plug-in, ask him/her to follow the instructions in Microsoft’s article Trouble installing the Skype for Business Web App plug-in?So nice reading through your article with many powerful tips and points.i most say i have gained a lot from reading through your content. The external user may not be able to join the meeting because of other issues, such as problems with the audio device or driver, firewall issues, compatibility issues with browser add-ons, etc. This solution doesn’t apply to every possible scenario. Have the external user clear the browser cache and close all browsers, if he/she is having difficulty joining the meeting. Silverlight is required for some of the advanced features of Skype for Business.
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